Until now, we were relying on
\r\n
property and CSS to make the new line work on message fields. Which had some issues with some email clients as one of our users shared a concern.
Today, we support
<br>
tag for all input tag supporting newlines and convert them automatically to
<br>
tag which has way better email client support.
Note:
This change won't impact your forms, it will work as usual. This is only a backend change.